Mimac/Support

Support

Short answers to the questions we get, the limitations we know about, and how to reach a person. Mimac is made by one developer, so replies come from the person who wrote the code.

Frequently asked questions

What do I need to run Mimac?

An iPad with an M-series chip (iPad Pro recommended) running iPadOS 26 or later, a trackpad and keyboard such as the Magic Keyboard, and a Mac with Apple silicon running macOS 15 or later with the free Mimac Connect app installed.

Can I use Mimac away from home?

Yes. Your Mac works out every route to itself, including a port it asks your router to open, and hands that list to your paired iPads, so there is nothing to configure. Some networks refuse direct connections: the carrier-grade NAT most mobile providers use, and routers with NAT-PMP and UPnP switched off. For those, Tailscale gives the two devices a private path of their own, free on its personal plan. How to set that up.

Can Mac apps use the iPad's camera?

Yes. Mimac Connect includes a camera extension, so the iPad's front camera appears on the Mac as a webcam called Mimac Camera at 1080p and 30 fps, which FaceTime, Zoom, Google Meet and Safari treat as any other camera. macOS asks you to allow the extension the first time. The camera opens only while a Mac app is actually using it, and Mimac has to be on screen on the iPad, because iPadOS will not hand the camera to an app in the background.

Can Mimac start before I log in to the Mac?

Yes, with the optional Start before login component of Mimac Connect. It requires FileVault to be off, or a Mac that reaches the login window unattended. With FileVault on, a restarted Mac stops at the pre-boot unlock screen, which nothing can reach remotely. What the component does.

Does Mimac work with Intel Macs?

No. Mimac Connect needs Apple silicon (M1 or later) for its low-latency HEVC encoding. Intel support is not planned.

Is there an iPhone or Vision Pro app?

Not at launch. Mimac is an iPad app built around a trackpad and keyboard. iPhone and Vision Pro are not supported yet. If you need them today, Screens 5 covers both.

Does Mimac support multiple monitors?

Yes. Plug a monitor into the iPad over USB-C and Mimac can put a second Mac desktop on it, at that monitor's own resolution and shape, next to the one on the iPad. Both are live at the same time and windows drag between them, and Control–Shift–M moves the front window across without the mouse. You can also switch the iPad between monitors already attached to the Mac. One iPad-connected monitor is supported, in any of the four positions.

Pinch does nothing after a macOS update. What now?

Open Mimac's tuning panel and switch Pinch delivery to Control+scroll. Mimac normally delivers pinch as a native macOS magnify gesture through an undocumented interface; when a macOS update changes it, the fallback keeps zoom working until Mimac Connect updates.

How do refunds work?

Purchases and refunds are handled by Apple. Request one at reportaproblem.apple.com. Apple decides; we cannot see or override refund requests. Nothing is charged during the launch window, so there is nothing to refund yet.

What does Mimac collect about me?

Nothing. No accounts, no servers, no analytics, no crash-reporting SDKs. Video, audio, clipboard, input and microphone travel only between your own devices, end-to-end encrypted. The full policy is short.

My Mac does not show up in Mimac.

Check that Mimac Connect is running in the Mac's menu bar, that both devices are on the same network or the same Tailscale tailnet, and that the Mac is awake. If macOS asked about incoming connections for Mimac Connect, allow them. You can always type the Mac's address instead of waiting for discovery.

macOS asked for Screen Recording or Accessibility again.

macOS occasionally resets these permissions after an update. Approve them again in System Settings → Privacy & Security. On a headless Mac, do it over macOS Screen Sharing from another Mac, which is why we suggest leaving Screen Sharing enabled as a fallback.

Mimac Microphone is missing from the Mac's input devices.

It is an optional installer component; run the Mimac Connect installer again and tick it. The install restarts the Mac's audio system for about two seconds. If it is installed but absent, restarting the Mac restores it.

Do I need an HDMI dummy plug?

No. Mimac creates its own display at your iPad's exact resolution. If you have a dummy plug from an earlier setup, remove it; it gives the Mac a second, differently sized display that only gets in the way.

How do I unpair an iPad or forget a Mac?

On the Mac, click the Mimac icon in the menu bar to see paired iPads and forget any of them. On the iPad, swipe a Mac in the host list to remove it. Pairing again takes a new six-digit code.

Known limitations

Written down so you can decide with your eyes open.

  • iPad only. No iPhone, Mac or Vision Pro client.
  • Apple silicon hosts only. No Intel Macs, no Windows, no Linux.
  • Two desktops at most. The iPad, plus one monitor plugged into the iPad. Mimac does not work out where that monitor sits for you, and it forgets the arrangement when the session ends.
  • No Apple Pencil pressure. The Pencil acts as a pointer.
  • Some networks refuse direct connections. Carrier-grade NAT, common on mobile providers, and routers with NAT-PMP and UPnP switched off will not let the iPad reach your Mac. Tailscale covers those. There is no relay of ours, by design.
  • 120 fps is a local-network figure. Over the internet, frame rate follows your connection.
  • The optional components need an administrator password, and Start before login needs FileVault off.
  • Mimac Connect uses undocumented macOS interfaces for its virtual display, cursor and gestures. A macOS update can break one until Mimac Connect updates; the app updates itself, and pinch has a built-in fallback.
  • The first connection after installing can take up to a minute while macOS prepares screen capture. Later connections take a second or two.
  • Brand new. Mimac shipped in 2026 and has one developer. Bugs will exist; they get fixed fast.

Contact

Email support@mimac.ai. Include your iPad model, iPadOS version, the Mac model and macOS version, whether you are on the same network or on Tailscale, and what you expected to happen. If Mimac shows a diagnostics panel with numbers, a screenshot of it helps a lot.

For anything else, hello@mimac.ai.